Continuous monitoring, maintenance, backup oversight, security improvements, and infrastructure support without the cost of a full internal DevOps team.
Starter Retainer Level
From $1,000/month
Managed support is tailored to the complexity of your environment. Plans start from $1,000 per month.
To maintain high technical depth, we keep our scope limited to systems administration and infrastructure engineering.
We operate as a partner to your engineering managers. To protect quality, we run our monthly retainer under clear operational rules.
A critical incident is when your primary application is completely offline, users cannot log in, database writes are blocked, or there is an active security breach. For these incidents, we provide 24/7 response. Standard issues (e.g. configuring a new developer VPC, upgrading a staging container) are handled during standard business hours.
Each month, your retainer includes up to 15 hours of engineering work for tasks such as building Terraform modules, automating CI/CD scripts, or scaling storage blocks. Unused hours expire at the end of each billing cycle to ensure we can schedule team availability for active tasks.
Safeguarding systems requires consistent maintenance. The first 30 to 60 days are spent mapping configurations, configuring alerts, and deploying initial security patches. A three-month minimum ensures we have enough time to establish stability.
A structured, secure four-step onboarding process protects client credentials and limits service disruption risk.
We perform our initial configuration audit to catalog your networks and outline vulnerabilities under an NDA.
We review findings, choose a custom monthly support tier, sign retainer contracts, and outline communication channels.
We collect access credentials securely (via isolated vault shares), configure monitoring tools, and deploy alert systems.
Our team takes over oversight, deploys standard patches, checks backup restoration, and sends monthly reviews.
Contact us to request a custom managed support proposal. We will review your hosting, database scale, backup policies, and estimate your monthly retainer fee.